Odoo 3CX Integration
VoIP telephony with 3CX directly in Odoo: click-to-call, caller popup and automatic call logging.
Book a call3CX telephony integrated into Odoo
3CX is a widely adopted VoIP phone system for businesses of all sizes. The Odoo 3CX integration from birofix connects your telephony directly with CRM and ERP. When a call comes in, a popup displays the contact details. Outgoing calls are initiated via click-to-call from within Odoo, and every conversation is automatically logged. Your team makes calls more efficiently and never loses information. All integration work is delivered by our team based in Germany.
3CX Integration Features
Click-to-Call
Click any phone number in Odoo to instantly call via 3CX. No manual dialing, from any contact, lead or sales order.
Caller Popup
Incoming calls are automatically identified in Odoo. A popup displays the contact name, company, open orders and recent activities.
Call Logging
Every call is automatically logged as an activity on the Odoo contact. Date, duration, direction and optional notes are captured.
Call Transfer
Transfer calls to colleagues within Odoo. The caller context is passed along so the recipient is immediately informed.
Call Statistics
Analyze call volume, duration and reachability directly in Odoo. Sales managers maintain oversight of team performance.
Call Queues
Map 3CX call queues in Odoo. Incoming calls are distributed to available staff according to defined rules.
Phone and CRM as one
The integration of 3CX and Odoo makes every phone call more productive. Context is immediately available, conversations are automatically documented and follow-up actions are planned on the spot.
Relevant Odoo Modules
Connect 3CX with Odoo?
birofix integrates your 3CX phone system with Odoo. Contact us for a professional VoIP integration.
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