Odoo WhatsApp Integration
Use WhatsApp Business messaging directly from Odoo for sales, support and notifications.
Book a callWhatsApp as a business channel in Odoo
WhatsApp is the most widely used messenger in Europe. With the Odoo WhatsApp integration from birofix, you use this channel directly from your ERP system. Send order confirmations, delivery status updates, appointment reminders and support messages via WhatsApp Business, without switching between applications. All conversations are documented in Odoo. Our integration services are delivered by our team based in Germany.
WhatsApp Integration Features
Message Sending
Send WhatsApp messages to customers directly from Odoo. Use templates for order confirmations, appointment reminders and status notifications.
Template Management
Create and manage WhatsApp message templates in Odoo. Business template approval process handled directly through the integration.
Two-way Communication
Receive and reply to incoming WhatsApp messages in Odoo. Customer inquiries are captured as chatter messages or helpdesk tickets.
Automatic Notifications
Use Odoo events as WhatsApp triggers. Order confirmed, shipment dispatched, invoice due: the customer is automatically informed.
Contact Matching
Automatically match WhatsApp numbers to existing Odoo contacts. Optionally capture new senders as leads in the CRM.
Media Sharing
Send documents, invoices and catalogs as PDFs directly via WhatsApp. Customers receive quotes and invoices on their preferred channel.
The direct line to your customers
WhatsApp messages have an open rate of over 90%. With the Odoo integration, you reach your customers where they communicate every day, directly from your ERP.
Relevant Odoo Modules
Integrate WhatsApp into Odoo?
birofix sets up your WhatsApp Business connection in Odoo. Contact us for a professional messenger integration.
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